FAQs
- What is the best way to send my files to C2?
- What information do I need to include when emailing files for production or archival?
- What is the address of the C2 Reprographics FTP site?
- How do I receive a user name and password to access the FTP?
- What is the current procedure for accessing or uploading files to the FTP?
- Do you have any other methods of transferring files for printing/production?
- What are the file types that C2 Reprographics can use for my work?
- For color printing do I send PDF files or would you prefer the native files?
- Should my files be sent in with a CMYK or RGB color profile?
- Can you match my Pantone color?
What is the best way to send my files to C2?
For files in size up to 10MB, you can email them directly to the location and/or department. For sizes larger than 10MB we recommend using our FTP site.
What information do I need to include when emailing files for production or archival?
Please include a complete set of order instructions or a work order number. Also include your full name and contact number should we have questions after hours.
What is the address of the C2 Reprographics FTP site?
The FTP addresses for C2 Reprographics are as follows:
For the Costa Mesa & San Diego areas: ftp://ftp.c2repro.com
For the Los Angeles general area: ftp://laftp.c2repro.com
For the Inland Empire and surrounding areas: ftp://ftp.c2repro.com
How do I receive a user name and password to access the FTP?
For a Secure FTP Login Account, please contact the VIP Department at vip@c2repro.com or 866.522.8475, or contact your Account Manager.
What is the current procedure for accessing or uploading files to the FTP?
Windows Users:
Open Windows Explorer, copy the corresponding link to your address bar. Windows Explorer can be accessed by clicking on the 'My Computer' link on your desktop or from your start menu. There are numerous FTP clients available for little or no charge if you are interested in a more feature rich FTP experience.
MAC Users:
When using a Mac the best way to access our FTP site is by using an FTP client. C2 Reprographics recommends using either Fetch or CyberDuck. Both programs are simple and easy to use, with the latter of which being a free program.
Do you have any other methods of transferring files for printing/production?
Yes! We currently have a system called One-Click. Please visit the Electronic Ordering page to click on One Click to learn more.
What are the file types that C2 Reprographics can use for my work?
C2 Reprographics has a method of working with almost every file type. Some of the more frequent file types received include: TIFF, PDF, DWG, DWF, PLT, DOC, and XLS. If you have any specific file type concerns please contact our VIP Department.
For color printing do I send PDF files or would you prefer the native files?
We would prefer to have both sets of files. This will allow us to ensure that we can match your layout properly while still maintaining the ability to deliver the best quality possible for your images.
Should my files be sent in with a CMYK or RGB color profile?
In order to receive the best color from your digital printing we would recommend that you send in all files in RGB. For digital printing this ensures the most accurate reproduction of your colors.
Can you match my Pantone color?
While we can make every attempt to match your Pantone color profile we cannot guarantee an exact match. Digital printing can only simulate Pantone colors; using our methods we can reproduce it to about a 95% true representation of Pantone color.
